Privacy Policy
Last updated: April 2026
This Privacy Policy explains how Prop Firm Pine Scripts ("we", "us", or "our") collects, uses, and protects your information when you visit propfirmpinescripts.com or make a purchase.
1. Information We Collect
We collect only the information necessary to process your order and deliver your product:
- Email address — provided at checkout, used to deliver your files and send order confirmation.
- Payment information — handled entirely by Stripe. We never see or store your card details.
- Custom strategy survey responses — collected if you submit the Custom Build survey, used solely to build your strategy.
2. How We Use Your Information
- To fulfil your order and deliver your Pine Script file and PDF guide.
- To respond to support enquiries sent to our email address.
- To comply with legal obligations.
We do not sell, rent, or share your personal information with any third party for marketing purposes.
3. Third-Party Services
Stripe — We use Stripe to process payments. Stripe may collect and store payment and identity data in accordance with their own Privacy Policy.
Vercel — Our website is hosted on Vercel. Standard server logs (IP address, browser type, pages visited) may be collected by Vercel. See the Vercel Privacy Policy.
4. Data Retention
We retain your email address and order information for as long as necessary to support your purchase and comply with financial record-keeping requirements (typically 7 years). Custom strategy survey data is retained until your build is delivered.
5. Your Rights
You have the right to request access to, correction of, or deletion of the personal data we hold about you. To make a request, email us at support@propfirmpinescripts.com.
6. Cookies
We do not use tracking cookies or advertising pixels. Stripe may set cookies as part of the payment flow.
7. Children's Privacy
Our service is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions, contact us at support@propfirmpinescripts.com.